Frequently Asked Questions
We pride ourselves on our personal service from design to installation, this is backed up by the fact that the vast majority of our orders are as a direct result of recommendations from customers that we have supplied with their dream Kitchen or Bedroom.
How much will my kitchen or bedroom cost?
That’s a difficult one. Every kitchen and bedroom is different – different size, different style, different worktops and different appliances. Totally unique to you. The only way to know for sure is to come and chat to us. It helps if you have a budget in mind but we will work with you to create a design that meets your needs. Remember our design service is free of charge.
Do you offer finance?
No. We ask for payment in two stages; a deposit when placing an order and the balance on completion.
Is delivery included in the cost?
Yes, delivery will be included in the cost.
Will I have to pay for your design work?
No, we offer a complimentary design and estimate service. We understand that a new kitchen or bedroom is a luxury item and one of the most expensive purchases you make in your home. We want to give you a chance to find out whether a new kitchen or bedroom is a viable option, without the pressure of committing to anything.
How long does the design process take?
As long as it needs to – we work with you to get the design right and ensure you are happy.
What can I expect from my designer?
Our designer will sit with you and listen to your thoughts and ideas. It’s vital to understand how you currently use these rooms and what your expectations for the future are. Plans and 3D drawings will be produced for you and you will also have the opportunity to view the materials used including the fixtures and fittings.
Do you manufacture your own units?
Yes, they are made on our premises. Because of this we have the flexibility to make bespoke sizes.. All our units are rigid built and not flat pack.
Is installation included in the price?
Yes at Premier Kitchens and Bedrooms we provide a full fitting service. However should you require a supply only quote, then we are happy to provide this as well.
Who will install my new kitchen or bedroom?
We have a small team of very experienced fitters, plumbers, electricians and plasterers who have worked for us for years and with whom we have a strong working relationship.
Do I have to remove my old kitchen?
No. We will remove and dispose of all your old units and, if necessary, we will supply a skip.